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Food Service manager
Job Description
Job Title: Food Service Manager
Effective Date: ASAP
Reports to: Executive Director
Directly Supervises: Part-time Kitchen Staff (8 – 12 people)
Status: Full Time
Compensation: $42,500; private house w/utilities; health, dental, & pension plan, 2 weeks of paid vacation
Job Summary
The Food Services program at Rainbow Lodge strives to fulfill our organizational mission by providing all guests with wholesome, nutritious, and delicious meals. Nearly everything is made from scratch, using locally and ethically sourced ingredients when possible. Menus are tailor-made for each group and always include substantial and nutritious options for people with particular dietary needs. In addition, our team is passionate about retreat hospitality and its role in creating a more just and equitable world.
Quality food service is a core element of Rainbow Lodge’s mission of hospitality to its guests. The Food Service Manager will be expected to serve as the principal cook for all Rainbow Lodge events involving food service. They will oversee the operation of the kitchen, dining room, staffing, and on-site food inventories/ordering. They will also be responsible for cultivating new ideas to grow food revenues and offerings.
The work schedule of the Food Service Manager varies by season; however, the weekends are the busiest. Therefore, the Food Service manager must be flexible and available to work varying days/hours throughout the week while maintaining an appropriate number of days off. Schedules may be made in advance to allow for appropriate days off and vacations.
During periods of no food service, hours will be filled by future planning for a growing center and assisting other departments.
We are seeking a member of our management team who will deeply care about the mission of Rainbow Lodge and build a food service staff that will provide excellent care to our guests through caring for their food needs. The Food Service manager will be asked to be a strong independent worker who can cook and clean for groups up to 65. They will also be asked to be a vital member of the Rainbow Lodge team, welcoming guests and making them feel at home.
Hiring Process
The Food Service Manager should be available to begin immediately. We have a dynamic kitchen staff awaiting their new leader!
Rainbow Lodge is an equal-opportunity employer and prioritizes diversity and inclusiveness.
Essential Functions
On-Time
● Along with the Executive Director, hire, train, schedule, and supervise a part-time staff that can work flexible hours to serve meals
● Be prepared and on time according to the meal schedule
● Be flexible to work long hours as groups come who need up to three meals a day
Nutritious and Delicious
● Plan and prepare group-appropriate meals and beverages
o Start all meals with whole ingredients whenever possible
o Emphasize vegetables and plant-based dishes
o Make all desserts and pastries from scratch
Clean Food Service Area
● Maintain kitchen and dining room cleanliness and food preparation at an A health score grading
● Schedule routine cleaning of refrigerators, ice makers, and other food service equipment to ensure proper cleanliness and function
● Prepare maintenance requests for improperly functioning equipment
● Develop and maintain a recycling/composting program that fits the kitchen system
Cost-Savings
● Create cost savings through the creative use of leftovers, use of existing inventory, quantity management, and other cost-saving methods
● Maintain equipment and food preparation utensils/small wares to avoid unnecessary purchasing
● Track food purchasing and use and prepare reports
● Utilize efficient staffing
Additional Responsibilities
● Take pride in the presentation of the food served
● Leave detailed prep lists for staff when not present
● Occasional group hosting
General Character
Rainbow Lodge strives to welcome all with love and kindness. Therefore, all employees of Rainbow Lodge are asked to provide the highest level of hospitality for all guests during their stay by being flexible, accommodating, and friendly.
Education Level
● Licensed driver
● Preferred ServSafe certification or ability to acquire within 30 days of the start date
● Preferred at least a high school diploma or equivalent
Working Conditions
● Work as scheduled to ensure optimum coverage, which often includes night and weekend work, on-call status, and work weeks that may exceed 40 hours
Physical Demands
● The person in this position is required to move around the buildings and traverse the property
● Lift and carry up to 50 lbs.
● Setting up tables and chairs
● Repetitive movement and ascending and descending stairs
Core Behavioral Competencies
● Attention to Detail—Able to follow detailed procedures and ensure accuracy
● Commitment to Task—Able to take responsibility for actions and outcomes and persists despite obstacles. Demonstrates dependability under challenging circumstances and a sense of urgency about getting results.
● Coping—Able to maintain a solution-oriented approach while dealing with interruptions and interpersonal conflict
● Service Focus—Able to demonstrate a high level of service delivery. Able to be of service to difficult people. Deal effectively and proactively with service failures. Effectively prioritizes public needs.
● Flexibility—Able to perform a wide range of tasks and change focus quickly as demands change. Manage transitions effectively from task to task. Effectively adapts to varying public needs.
● Quality—Able to maintain high standards despite pressing deadlines. Does the work right the first time. Reinforces excellence as a fundamental priority
● Teamwork—Able to share due credit with coworkers. Displays enthusiasm and promotes a friendly group working environment. Works closely with other groups as necessary. Supports group decisions and solicits opinions from coworkers. Displays team spirit
Job Title: Food Service Manager
Effective Date: ASAP
Reports to: Executive Director
Directly Supervises: Part-time Kitchen Staff (8 – 12 people)
Status: Full Time
Compensation: $42,500; private house w/utilities; health, dental, & pension plan, 2 weeks of paid vacation
Job Summary
The Food Services program at Rainbow Lodge strives to fulfill our organizational mission by providing all guests with wholesome, nutritious, and delicious meals. Nearly everything is made from scratch, using locally and ethically sourced ingredients when possible. Menus are tailor-made for each group and always include substantial and nutritious options for people with particular dietary needs. In addition, our team is passionate about retreat hospitality and its role in creating a more just and equitable world.
Quality food service is a core element of Rainbow Lodge’s mission of hospitality to its guests. The Food Service Manager will be expected to serve as the principal cook for all Rainbow Lodge events involving food service. They will oversee the operation of the kitchen, dining room, staffing, and on-site food inventories/ordering. They will also be responsible for cultivating new ideas to grow food revenues and offerings.
The work schedule of the Food Service Manager varies by season; however, the weekends are the busiest. Therefore, the Food Service manager must be flexible and available to work varying days/hours throughout the week while maintaining an appropriate number of days off. Schedules may be made in advance to allow for appropriate days off and vacations.
During periods of no food service, hours will be filled by future planning for a growing center and assisting other departments.
We are seeking a member of our management team who will deeply care about the mission of Rainbow Lodge and build a food service staff that will provide excellent care to our guests through caring for their food needs. The Food Service manager will be asked to be a strong independent worker who can cook and clean for groups up to 65. They will also be asked to be a vital member of the Rainbow Lodge team, welcoming guests and making them feel at home.
Hiring Process
The Food Service Manager should be available to begin immediately. We have a dynamic kitchen staff awaiting their new leader!
Rainbow Lodge is an equal-opportunity employer and prioritizes diversity and inclusiveness.
Essential Functions
On-Time
● Along with the Executive Director, hire, train, schedule, and supervise a part-time staff that can work flexible hours to serve meals
● Be prepared and on time according to the meal schedule
● Be flexible to work long hours as groups come who need up to three meals a day
Nutritious and Delicious
● Plan and prepare group-appropriate meals and beverages
o Start all meals with whole ingredients whenever possible
o Emphasize vegetables and plant-based dishes
o Make all desserts and pastries from scratch
Clean Food Service Area
● Maintain kitchen and dining room cleanliness and food preparation at an A health score grading
● Schedule routine cleaning of refrigerators, ice makers, and other food service equipment to ensure proper cleanliness and function
● Prepare maintenance requests for improperly functioning equipment
● Develop and maintain a recycling/composting program that fits the kitchen system
Cost-Savings
● Create cost savings through the creative use of leftovers, use of existing inventory, quantity management, and other cost-saving methods
● Maintain equipment and food preparation utensils/small wares to avoid unnecessary purchasing
● Track food purchasing and use and prepare reports
● Utilize efficient staffing
Additional Responsibilities
● Take pride in the presentation of the food served
● Leave detailed prep lists for staff when not present
● Occasional group hosting
General Character
Rainbow Lodge strives to welcome all with love and kindness. Therefore, all employees of Rainbow Lodge are asked to provide the highest level of hospitality for all guests during their stay by being flexible, accommodating, and friendly.
Education Level
● Licensed driver
● Preferred ServSafe certification or ability to acquire within 30 days of the start date
● Preferred at least a high school diploma or equivalent
Working Conditions
● Work as scheduled to ensure optimum coverage, which often includes night and weekend work, on-call status, and work weeks that may exceed 40 hours
Physical Demands
● The person in this position is required to move around the buildings and traverse the property
● Lift and carry up to 50 lbs.
● Setting up tables and chairs
● Repetitive movement and ascending and descending stairs
Core Behavioral Competencies
● Attention to Detail—Able to follow detailed procedures and ensure accuracy
● Commitment to Task—Able to take responsibility for actions and outcomes and persists despite obstacles. Demonstrates dependability under challenging circumstances and a sense of urgency about getting results.
● Coping—Able to maintain a solution-oriented approach while dealing with interruptions and interpersonal conflict
● Service Focus—Able to demonstrate a high level of service delivery. Able to be of service to difficult people. Deal effectively and proactively with service failures. Effectively prioritizes public needs.
● Flexibility—Able to perform a wide range of tasks and change focus quickly as demands change. Manage transitions effectively from task to task. Effectively adapts to varying public needs.
● Quality—Able to maintain high standards despite pressing deadlines. Does the work right the first time. Reinforces excellence as a fundamental priority
● Teamwork—Able to share due credit with coworkers. Displays enthusiasm and promotes a friendly group working environment. Works closely with other groups as necessary. Supports group decisions and solicits opinions from coworkers. Displays team spirit
Server/ Dishwasher
Tucked in the forest at the base of Mt. Si, Rainbow Lodge is a non-profit organization that fosters opportunities for guests to experience spiritual, personal, and professional growth in a tranquil and natural environment. We host groups ranging in size from 20 – 65 guests who come from all over the country longing for the radical hospitality and environment that Rainbow Lodge offers.
The Food Services program at Rainbow Lodge strives to fulfill our organizational mission by providing wholesome, nutritious, and delicious meals to all guests. Nearly everything is made from scratch, using locally and ethically sources ingredients when possible. Menus are tailor-made for each group, and always include substantial and nutritious options for people with particular dietary needs. Our team is passionate about retreat hospitality, and its role in creating a more just and equitable world. The Kitchen Assistant should share in our desire to go above and beyond for every guest who visits the Lodge.
Retreat Center Staff members are responsible for ensuring excellent guest experiences through both “front of house” and “back of house” roles. The primary responsibilities include setting up and clearing the dining room before and after meals, serving meals and attending to guests’ needs, and dishwashing.
Responsibilities and Expectations:
Teamwork and communication
Job Type: Part-time
Salary: $16.00 - $19.00 per hour
Benefits:
Schedule:
Supplemental pay types:
All employees and guests at the Lodge are required to be fully vaccinated.
Ability to commute/relocate:
The Food Services program at Rainbow Lodge strives to fulfill our organizational mission by providing wholesome, nutritious, and delicious meals to all guests. Nearly everything is made from scratch, using locally and ethically sources ingredients when possible. Menus are tailor-made for each group, and always include substantial and nutritious options for people with particular dietary needs. Our team is passionate about retreat hospitality, and its role in creating a more just and equitable world. The Kitchen Assistant should share in our desire to go above and beyond for every guest who visits the Lodge.
Retreat Center Staff members are responsible for ensuring excellent guest experiences through both “front of house” and “back of house” roles. The primary responsibilities include setting up and clearing the dining room before and after meals, serving meals and attending to guests’ needs, and dishwashing.
Responsibilities and Expectations:
Teamwork and communication
- Ability to learn quickly and follow instructions
- Effective verbal and written communication skills
- Desire to work on a closely knit team environment, interacting regularly with other staff members, including the Food Services Director and Executive Director
- Enthusiasm for creating a diverse and inclusive workplace is paramount
- Retreat Center Staff will clean and set-up the dining room before meals, and break it down after meals
- Staff will serve meals to guests at their tables “family style”, and be available to guests during the meals for any questions and requests they might have
- Excellent hospitality and guest services skills. Retreat Center staff will regularly be interacting with guests, answering questions, and fulfilling requests
- An interest in retreat hospitality, and in the mission of Rainbow Lodge
- Experience in a customer service setting, such as a restaurant or café, is helpful, but not required
- Careful attention to guests with particular dietary needs and allergies
- Primary responsibilities include washing dishes in our commercial dishwasher, after and between meals
- Putting away clean dishes in their respective locations
- Sweeping and mopping kitchen floors, as needed
- Taking out the trash and recycling at the end of the night
- Other tasks as assigned
- Staff will be asked to perform other tasks around the Lodge as necessary. These might include laundry, groundskeeping, and kitchen prep. Efforts will be made to align these requests with the interests and skills of staff persons
- The starting pay for this position is $16-$19 per hour depending on experience
- Up to two meals are provided during each shift
- This position is part-time. A range of hours per week is possible. Shifts will be available during daytimes and evenings, and on weekdays and weekends. The ideal candidate might be looking for additional employment to supplement their current job
- Due to the nature of retreat center work, a consistent schedule may not always be possible
Job Type: Part-time
Salary: $16.00 - $19.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
All employees and guests at the Lodge are required to be fully vaccinated.
Ability to commute/relocate:
- North Bend, WA 98045: Reliably commute or planning to relocate before starting work (Required)
Housekeeper
Tucked in the forest at the base of Mt. Si, Rainbow Lodge is a non-profit organization that fosters opportunities for guests to experience spiritual, personal, and professional growth in a tranquil and natural environment. We host groups ranging in size from 20 – 65 guests who come from all over the country longing for the radical hospitality and environment that Rainbow Lodge offers.
Housekeepers are responsible for ensuring excellent guest experiences through thorough and adequate cleaning of all guest bedrooms, bathrooms, and common spaces. This is a vital part of ensuring positive guest experiences.
Responsibilities and Expectations:
Teamwork and communication
Salary: $17.00 - $20.00 per hour
Benefits:
Housekeepers are responsible for ensuring excellent guest experiences through thorough and adequate cleaning of all guest bedrooms, bathrooms, and common spaces. This is a vital part of ensuring positive guest experiences.
Responsibilities and Expectations:
Teamwork and communication
- Ability to learn quickly and follow instructions
- Effective verbal communication skills
- Desire to work on a closely knit team environment, interacting regularly with other staff members, including the Food Services Director and Executive Director
- Enthusiasm for creating a diverse and inclusive workplace is paramount
- Duties will include changing sheets and towels, making beds, vacuuming and dusting rooms, cleaning bathrooms, including toilets and showers, and cleaning common spaces
- Housekeepers may need to interact with guests on occasions, so good customer service skills are important
- Good attention to detail
- Other tasks as assigned
- The starting pay for this position is $17-$20 per hour depending on experience
- This position is part-time. A range of hours per week is possible. Shifts will be available during the daytime, evenings on weekdays, and weekends. The ideal candidate might be looking for additional employment to supplement their current job
- Due to the nature of retreat center work, a consistent schedule may not always be possible
Salary: $17.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
- Signing bonus
- Tips
Site Staff
Job descriptionTitle: Site Staff
Report to: Executive Director
Classification: Full Time, Exempt
Start date: ASAP
End date: Nine months from start date
Tucked in the forest at the base of Mt. Si, Rainbow Lodge is a non-profit organization that fosters opportunities for guests to experience spiritual, personal, and professional growth in a tranquil and natural environment. We host groups ranging in size from 20 – 65 guests who come from all over the country longing for the radical hospitality and environment that Rainbow Lodge offers.
Newly launched for 2022, our Site Staff program is geared towards young adults who are interested in some aspect of retreat and conference center work. Site Staff will have the opportunity to work in all of the focus areas below, in order to get a full picture of what it takes to run a center such as Rainbow Lodge.
Site Staff will be housed in a furnished residence on our property in the foothills of the Cascade mountains. North Bend, WA is a very popular destination for outdoor activities, and countless opportunities for hiking, biking, swimming, camping, skiing, and more are found in our immediate surroundings.
The site staff program is designed as a nine month residential internship, beginning as soon as the applicant is available.
Focus Areas:
Job Types: Full-time, Temporary, Internship
Salary: $1,000.00 per month
Benefits:
COVID-19 considerations:
All staff are required to be vaccinated against Covid-19. Staff and guests wear masks in the Lodge while working.
Report to: Executive Director
Classification: Full Time, Exempt
Start date: ASAP
End date: Nine months from start date
Tucked in the forest at the base of Mt. Si, Rainbow Lodge is a non-profit organization that fosters opportunities for guests to experience spiritual, personal, and professional growth in a tranquil and natural environment. We host groups ranging in size from 20 – 65 guests who come from all over the country longing for the radical hospitality and environment that Rainbow Lodge offers.
Newly launched for 2022, our Site Staff program is geared towards young adults who are interested in some aspect of retreat and conference center work. Site Staff will have the opportunity to work in all of the focus areas below, in order to get a full picture of what it takes to run a center such as Rainbow Lodge.
Site Staff will be housed in a furnished residence on our property in the foothills of the Cascade mountains. North Bend, WA is a very popular destination for outdoor activities, and countless opportunities for hiking, biking, swimming, camping, skiing, and more are found in our immediate surroundings.
The site staff program is designed as a nine month residential internship, beginning as soon as the applicant is available.
Focus Areas:
- Radical Hospitality
- Working in the kitchen and dining room to serve every guest wholesome and delicious food. This includes kitchen prep, serving, dishwashing, etc.
- Acting as a liaison and host to our guest groups. This includes setting up meeting spaces, welcoming guests, orientation, etc.
- Stewardship of Building and Grounds
- Working as a group to accomplish all housekeeping chores. This includes cleaning guest rooms, bathrooms, common spaces, laundry, etc.
- Participating in the upkeep of our grounds. This includes mowing, weeding, watering, trail maintenance, etc.
- Communal Living
- Active participation in the well-being of the on-site staff community. This includes weekly group meetings, social gatherings, leadership trainings, etc. A desire to participate in community life is paramount to the success of this program.
- Capstone Project
- Develop a creative project that enhances the experience of Rainbow Lodge. This could include creating a program activity, improving the grounds, leading a fundraiser, etc. The possibilities are endless!
- Teamwork and communication
- Ability to learn quickly and follow instructions
- Effective verbal and written communication skills
- A willingness to both lead and be led.
- A desire to work on a closely knit team environment, interacting regularly with other staff members. Enthusiasm for creating a diverse and inclusive workplace is paramount
- Hospitality
- Excellent hospitality and guest services skills. The site staff will regularly be interacting with guests, answering questions, and fulfilling requests
- An interest in retreat hospitality, and in the mission of Rainbow Lodge
- Other
- Assisting the Food Services Director and Executive Director with other tasks, as needed
- Maintaining a clean and orderly living environment
- This position pays $1,000 per month
- Meals are provided while the kitchen is serving guests. Leftovers are always available
- On-site housing (private bedrooms with shared bath and kitchen) is provided and required
- Health insurance is provided if needed o Staff works an average of 5 days per week
- Vacation time is accrued at the rate of 1 day per month worked
- Due to the nature of retreat center work, a consistent schedule will not always be possible
Job Types: Full-time, Temporary, Internship
Salary: $1,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Paid time off
COVID-19 considerations:
All staff are required to be vaccinated against Covid-19. Staff and guests wear masks in the Lodge while working.
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Brandon Gooch
Executive Director 46820 SE Mt Si Road North Bend, WA 98045 (425) 888-4181 rainbowlodge@rainbowlodge.org |
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